I like two in ones. Go-fast estate cars. Choc-biscuits. Fridge-freezers. The idea of a Swiss knife usually works: unless you're after something heavy duty, it does the everyday jobs well -like corking a wine bottle and spreading chese on a ciabatta. So I thought if the concept works for picnics, it might help reducing the number of cards I've got to carry and went for a Barclaycard that does Visa and Oyster. Turns out two-in-ones are good for tools but combo's don't really work in the financial world, just like for food -just like a surf'n'turf never does justice to either.
See for yourself my email to Barclays. What do you think?
Dear Barclaycard,
A while back I moved from a Platinum card to a Barclaycard-Oyster. I thought the process was pretty clunky when you got me to re-apply for a new card, having been a customer for about 10 years but never mind.
You sent me a brand new card a few months ago and I thought I'd better check if my Oyster card would be transferred. The call centre agent told me "yes". Turns out it's the wrong answer.
Could you please fix this?
PS: I don't really care who's right or wrong, that TfL is not Barclays, etc. The card says Barclays, so you really ought to pull yourselves together and resolve this.
Thanks in advance,
LW>
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