Thursday, December 20, 2012

To TfL re. Barclays Cycle Hire update PRICE DOUBLING

Hello,

I would like to know what the rationale is behind DOUBLING those fares and what plans you have to improve your service levels?

Cheers,

LW>
From: Transport for London <Transport_for_London@info.tfl.gov.uk>
Sent: Wednesday, December 19, 2012 10:42 AM
Subject: Barclays Cycle Hire update


TFL - Service Changes
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Barclays Cycle Hire tfl.gov.uk
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Dear Mr Leforestier,

We recently announced that the tariff for Barclays Cycle Hire is changing from Wednesday 2 January 2013:
  • 24 hour access will increase from £1 to £2
  • Weekly access will increase from £5 to £10
  • Annual membership will increase from £45 to £90
After hiring a bike, the first thirty minutes of use will still be free. All other usage charges and additional charges including late return, non return and bicycle damage will not change.

As you have Auto Renew set up on your account, you will automatically be charged the new access fee when you next hire a bike on or after 2 January. Access periods purchased before 2 January are unaffected, even if they run beyond this date.

If you have multiple keys on your account, the same access fee will be charged for each key.

The access fee increases are the first since the scheme was introduced and will be used to make improvements to the future operation of the scheme. Visit our website to read about our expansion plans.

To find out more about the tariff changes, please click here


Yours sincerely,

Nick Aldworth
General Manager, Barclays Cycle Hire
Transport for London
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